Shipping Policy

Shipping & Delivery Policy

Last updated on Sep 21st 2022

All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Any delays will be communicated through email.

Domestic Shipping Rates and Estimates

We use Nimbuspost, Shiprocket, Indiapost for our deliveries. Shipping charges for your order will be calculated and displayed at checkout. 

Delivery

We will Provide tracking Details/Link to you through whatApp/text to your number.

Free delivery is available for only prepaid orders all over India.

Deliveries are made from 5 to 12 Days after Dispatched on weekdays. We will contact you via Whatsapp/text message with the phone number you provided at checkout to notify you on the day of our arrival. 

NIMJE is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 1-3 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration

In-store pickup

After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 3 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 10am – 7pm on all days of the week. Please have your order confirmation email with you when you come.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 – 14 days of receiving your shipping confirmation email, please contact us at Email : support@nimje.co.in, WhatsApp: +917840922143 with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

Please refer to our refund policy for more details.

If you have any further questions, please don’t hesitate to contact us at support@nimje.co.in